Coronavirus (COVID-19)
Please allow up to three weeks for delivery when ordering
We are currently fulfilling orders within three weeks of receipt (subject to stock availability) due to an unusually high volume of orders, coupled with a significant number of staff either recovering from or isolating because of COVID-19, and the need for social distancing in our warehouse. In order to try and clear the backlog we may temporarily suspend ordering via our website, telephones, e-mail, etc.. We are aiming to keep the suspension periods to a minimum but please minimise messages and calls chasing orders or asking when the website will be open because this is adding to the workload and reducing the volume of orders we can ship.
Our trade counter is open for both ad hoc and 'click and collect' orders, but we would prefer it if customers use the 'click and collect' service wherever possible to minimise the risk to customers and employees. If you select the ‘Collect at Trade Counter’ option during the checkout process then we will advise you when the seed is available for collection. Please note that requesting a collection order will not necessarily fast track your order. We would kindly ask that all customers wear a face mask when entering our premises. Thank you.